About Kipu

Whether you offer Detox, Residential Treatment, PHP, IOP, or OP, Kipu EMR software is the choice for your facitlity. Kipu was built by the addiction treatment community, for the addiction treatment community. Unlike other products that use a cookie-cutter approach from other health industries, Kipu was designed specifically for YOU: The addiction and behavioral health specialist.

Kipu EMR has quickly become the GOLD Standard EMR for addiction treatment centers, and is now the most successful, most widely used EMR by addiction treatment centers:

  • 1,600 client facilities
  • 70,000 users
  • 750,000 episodes of care
  • 90+ lab partners

When we developed Kipu EMR, the addiction treatment industry desperately needed an affordable, flexible, and easy-to-use Electronic Medical Records (EMR) software solution that would maximize efficiency and eliminate redundancies. In Kipu EMR, the industry has that and more. Our innovative system provides solutions for the entire client life cycle – from the first phone call, through discharge, and into aftercare.

Why Is Kipu Considered The Best EMR Software?
We built a better mouse trap. Kipu EMR software became the Gold Standard EMR because of its advanced record keeping, extreme ease of use, and agile implementation. With over 1,300 facilities using Kipu EMR, you know you’re using the industry’s best and most widely used solution. We saw an opportunity to develop not only a powerful EMR – but one that is easy to use as well.

Kipu was created to be easy to use from day one. Designed to visualize your entire census on one screen, (alternatively, there’s a list view), Kipu gives you the ability to identify key details, including patient status, bed assignments, recurring assessments, allergies, urgent issues, admissions and more. Then click on a patient’s photo for their complete record.

How Long Will It Take Me To Implement Kipu EMR Software?
For a single location facility with less than 100 users; 30 days or less – guaranteed! But don’t mistake speed for a lack of power and depth. We’re programmed in a modern language for cloud computing, so total customization is much faster than “older” systems.
We’re Fast AND Powerful!

We’re invested in getting your addiction treatment facility up and running quickly. In fact, we’ve included a check box on the first page of our simple no-term agreement showing our joint commitment to your 30-Day Implementation. Our goal is to have you fully implemented and trained in 30 days or less. If we miss that goal, we’ll credit you the FIRST FIVE MONTHS of monthly invoices, up to $5,000. Read our guarantee.

Does Kipu Require A Long-Term Contract?
No. Our simple, two-page, plain English agreement has no term to keep you locked in. We know that our superior product and service are the only way to keep you — so we don’t have a three, two, or even one-year contract like other EMR software providers. Our agreement runs month-to-month, so if we ever let you down, fire us and pay no termination or cancellation fees, other than your last month’s invoice. Read our guarantee. Our product and hosting are bulletproof. If we go down, we’ll refund you for down time. We’re always on and always available. Read our guarantee.

We're committed to your success! If at any time after you sign our agreement – and for 30 days after your go-live training – you’re not happy for any reason, simply contact us and we’ll refund all but the first $5,000 of your implementation along with any monthly or patient fees – no questions asked! Read our guarantee.

Simply The Best EMR Software For The Addiction Treatment Industry
Kipu was written in the addiction treatment world, and exclusively serves addiction treatment and behavioral health. We start with a full-featured pre-admission CRM, and run every aspect of the episode of care with medication management, group and individual sessions, Golden Thread , and over 80 laboratory interfaces for urine, clinical, hair testing and pharmacogenomics. It’s no wonder we’re the Gold Standard EMR for addiction treatment!

Learn More About Kipu EMR Software:

  • Secure Cloud-Based System
  • Truly Agile Development
  • The Kipu EMR Mission Statement
  • Giving Back To The Community
  • Jeffrey Fiorentino’s CEO Blog
  • Job Board
  • What’s a “Kipu?”
  • Advertising With Kipu
  • Kipu EMR Software Testimonials
  • Kipu EMR News
  • Kipu EMR Brochures
  • Kipu EMR Videos
Kipu Locations

Kipu has offices or representatives throughout the United States including: Miami, Florida – Delray Beach, Florida – Los Angeles, California – New Hampshire – Maryland.

Our corporate offices are located in downtown Miami’s financial district at:
55 Alhambra Plaza, 6th Floor
Miami, Florida 33134

“Saves time, money, and ultimately improves on our staff and client experience!"

"On behalf of the Seaside Treatment Team, I would like to thank you for your professionalism, integrity and for your flexibility in meeting our needs as a new company. Thank you again for aiding us in this endeavor!”

Smothers, Seaside Treatment Center


“This letter is to tell you is how magnificent your software has treated us in this first year!”
“Your software, services and support have made my life bearable and the flexible nature of how we’ve been able to customize it has allowed us to continue bearing our crosses under unbelievable and unpredicted pressures. If we had not had your software doing all the heavy lifting behind the scenes I can say with certainty that we would not be in the strong position that we are in today, and of this there is a unanimity of agreement with my staff. We just sailed through our State of Illinois DASA inspection and they indicated their respect for your software as they went through our treatment plans and client base.”

Hostetler, Above and Beyond Family Recovery Center

“Our company’s EMR.”
“After meeting with Kipu first, and then going round and round for weeks and weeks, we finally came full circle and chose Kipu as our company’s EMR. We wish we would’ve heeded our colleagues’ advice from the beginning and would’ve chosen Kipu from the start and saved time and effort.”

Gurrera, Florida Addiction and Recovery Center

“Happy to now be a part of the Kipu team.”
“I wanted to let you and your office know that we went to great lengths in choosing a EMR company. Over the last four months we used our due diligence and vetted a number of EMRs. We were in last minute negotiations with another EMR when Kipu after many phone calls and several meetings with Cliff and Jeffrey made a firm commitment to work with us and taking into consideration we are a brand new IOP. I would like to say we are very much looking forward and happy to now be a part of the Kipu team.”

Laus, Colonial Park House

“We have found Kipu to be superior...”
“After much research and due dilligence reviewing EMR systems including ZenCharts, Medical Mime, MedEz, etc. We have found Kipu to be superior in user friendliness, technical efficiency, proactivity and more in tune to the special needs in the field of addiction and recovery.”

Jacques, Briter Beginnings

Our Exclusive 5-Way Guarantee

#1 Money-Back Guarantee

If, at any time after you sign our agreement up until 30 days after your go-live training, you’re not happy for any reason — no questions asked — simply contact us by phone, mail, email, whatever, and we’ll refund all but the first $5,000 of your implementation — and any monthly or patient fees will be credited as well.

#2 Money-Back Guarantee

There’s a check box on the first page of our simple, two-page agreement for our joint commitment to your 30 Day Implementation. So long as you do not delay, we will have you fully implemented and trained in 30 days or less. If we miss that goal, we’ll credit you the FIRST FIVE MONTHS of monthly invoices, up to $5,000. For single-location clients with fewer than 100 users.

#3 We’re Your Partner

We’re committed to being great partners — we know that your success is our success, and we act that way. That means we will do anything necessary to ensure your successful implementation and use of Kipu. From easy no interest financing, to a simple plain English agreement, to unlimited phone, internet and in-person training and support*. No nickel and dime invoices here! Oh, and partners don’t sue each other. That’s right, in over 5 years we’ve never been in litigation with a client, supplier, vendor or employee — we’ve never even been threatened with such a law suit. We think that says a lot about a company. Sometimes, things go wrong, but we make things right, no matter what!

#4 99.99% Uptime Guarantee

Really! Our product and hosting are bulletproof. If we go down, we’ll refund you for down time. We’re always on and always available. Guaranteed. Click to see our SLA

#5 Our “You Always Win” Guarantee

At Kipu, our Mission Statement isn’t all talk…It’s the way we do business, like our fathers and grandfathers did. That simply means that the client (that’s you) is always right. Whatever you need, whatever it takes, whatever we can do — from additional training to sending staff to help out in a pinch — you got it! And if there’s ever a financial question…well, read our mission statement, it’s printed on the back of our business cards and on the bottom of every email we send. You’ll win every time. Isn’t that refreshing?

#6 Bonus Guarantee

We call this one “winner, winner chicken dinner” and here it is: If you can get any other EMR Company (a real** company, please) to match our 5-WAY Guarantee in writing, then we’ll buy you the most expensive steak dinner you can name while we eat chicken.