Training Event Calendar
Learn why so many treatment centers may start off with a different tool, but still eventually choose to upgrade to Kipu…the Gold Standard EMR for Addiction Treatment.
Our technological tools have been designed and developed from within the addiction treatment community — engineered to work seamlessly and gracefully together.
Have Questions? Check out our FAQs to see if we have your answer about our Healthcare Billing Software.
KIPU Integrated Billing is the latest in our suite of products designed to optimize and enhance both the clinical and financial aspects of your business!
We’re proud of our technology, and we’d love to show you how it can help your facility achieve excellence and profitability.
Lives depend on our work; FIT and The Right Technology will help us improve.
“For us, Kipu is the best EMR. It lets us get things done quickly, efficiently and without compliance worries.. And always-on support when we need it. Bottom line: better care.”
Documentation plays a central role in ensuring your facility’s success. Exceptional communication will always be at the heart of any strong facility. Having the ability to document any and all conversations take that communication and puts it in an efficient and easy to use framework that everyone can access for continual success. When everything is documented properly you are able to show your professionalism to each of your clients, no one is required to try and be a mind reader anymore, and of course, the best part is with the optimized processes you will make more money. Completely customizable status buckets, for example, allow you to add a bucket for referrals or social media in a few seconds and start tracking. You can also add customized follow up reminders. As leads are moved from status levels, you can track every interaction with notifications and reminders, email engagement campaigns, and even social media engagement.
Our customer relationship management platform (CRM) can have a dramatic effect on your business. Consider this: according to a study by Nucleus Research, the use of a CRM can return up to $8.71 for every $1 spent. That’s almost a 9x return! A properly implemented CRM has also been proven to increase productivity by over 50%, reduce labor costs by 40%, and quantitatively improved customer relationships by over 74%. With KipuCRM’s unique design and ease of use, our clients routinely report doubling their admissions. What’s possible for your admission rate?
It is a unique product. A CRM built just for you. We’ve engineered the KipuCRM to help you easily manage referrals and referral sources, track your ad campaigns and marketing efforts. It can assist in clinical profiling, gathering information quickly, financial screening, admissions, transportation, bed planning, and intake into the KipuEMR. No other CRM can match our technology.
And our new Business Intelligence technology will enable you to see deeper into your business, helping you make better, more profitable decisions. See everything from a simple to use dashboard. Now you’ll know what’s really going on.
Analyze turnaround time from the first inquiry until placement based on status changes
Provides notifications both on-screen and via email so prospects do not fall through the cracks when information changes
Stores data as discrete elements so you can analyze the quality of prospects and see organizational trends related to acceptance, rejection, and turnaround times
Uniquely designed to accommodate re-admissions with specific pre-admission data collected for each treatment episode
Ability to track referral sources, sobriety dates, care needs, clinical and financial screening results, specific to each treatment episode
Ability to engage instant eligibility and benefit checks via VOB Getter
More than 140 questions, all completely customizable
Ability to print, email, and recall completed VOBs
VOB specific metrics to track hold time, call time, and turn around time from request through completion so you can track your internal or external service level agreements
Sophisticated “VOB Queue” for work distribution and assignment
KipuCRM is seamlessly integrated with your EMR. The largest problem with third-party CRMs is the lack of integration between itself and the EMR resulting in lost time and crucial information. KipuCRM eliminates this problem and not only will increase ROI but drastically reduce the possibility of human error.
The intuitive user interface is one of the most critical features we offer. Training a new employee on other CRMs can take weeks and some may even take months to properly learn how to use, but with KipuCRM, the intuitive interface drastically reduces the time needed for training. They can start using the CRM on day one!
Efficiency is important for profitability. Effectiveness is important for growth. KipuCRM combines effectiveness and efficiency by delivering complete information with an easy to navigate system. A facility is only as successful as its ability to recognize the need to combine effectiveness and efficiency in all their practices.
The KipuCRM was specifically designed for use in the treatment of SUD, eating disorders, and behavioral health, eliminating the overwhelming bloat of features that you’ll never use. CRMs like Salesforce cover a lot of ground (and cost plenty of money) but don’t plant a flag in addiction treatment. And the freeware CRMs simply lack the depth of features to serve a growing facility like yours. Kipu’s advantage: the KipuCRM was developed specifically for—and from within—the treatment community. We understand the roadblocks and challenges that you face every day—and we’ve eliminated them.
Kipu’s success is based on what we’ve learned from our 1,500 clients and 70,000 daily users. How they handle their pre-admission processes, manage their various marketing campaigns, track leads, opportunities, and referral sources, handle VOBs, and manage their overall patient pipeline with assessment software tools, triggers, and notifications. All that knowledge and experience has been baked into our CRM, and true to its heritage, it’s delightfully simple to use. Years of client-centered, agile (and ongoing) development yields the Gold Standard KipuCRM. And now, we’re unveiling our new Business Intelligence technology, delivering actionable business analytics on the fly with just a couple of clicks: patient processing analytics, demographics, conversions, referral performance, patients accepted/rejected, VOBs, and a full, easy-to-understand dashboard. One single source for the truth.
At the end of the day, it’s all about admissions. Our clients are seeing up to double admission rates when utilizing our powerful CRM technology while increasing ROI and empowering their staff to make solid and timely decisions. And a word here about implementation, training, and support. It’s pretty simple, with no fine print: we’ll have you up and running on the KipuCRM within a couple of weeks, tops. And as for training, service, support, and ongoing upgrades–they’re all FREE forever. You’ll never get charged for any of it, even if we need to visit your facility to help.
Contact us today at 561.349.5901 for more information about improving document communications.