Exclusive Kipu Technology
Guaranteed 99.99% Availability
This network is replicated hundreds of times in data centers throughout the United States.
Each client facility runs its own unique installation of the Kipu software on a redundant set of servers in Kipu’s hosted cloud network. A typical client installation includes a redundant set of up to 24 application servers (the larger the client, the more servers are allotted), several redundant database servers, and a Background Task Server.
Those servers are backed up in what is called a “redundant and mirrored” backup in another data center in another part of the country. If your primary servers should fail for any reason, whether it be hardware or natural disaster, then your processing is automatically redirected to the next available servers, and your instance continues to operate. There is a fifth virtual server assigned to your instance called a “Background Task Server.” This server performs processing tasks and interoperability with other Kipu clients (so you can transfer clients between facilities who use Kipu) and for communication with labs, Salesforce™, other CRMs, Kipu Marketplace add-ins like VOBGetter, and finally for printing or creating large PDF case files.